CUSTOMER SUPPORT: megancrtr@gmail.com

Shipping

SHIPPING TIMES

When Will My Order Ship?
Orders are usually processed and shipped within 3 working days of purchase.

Your tracking number will be updated 3-7 days after your order has been shipped.

How Long Does Shipping Take?
Shipping times vary as we do ship worldwide from different fulfillment centers based on your location. Average shipping time is about 10 to 15 working days. Depending on the product and your location, some orders may arrive within a week, but others may take up to 6 weeks, sometimes more, particularly if the product has to be individually made.

Very occasionally, a product is delayed for longer due to circumstances beyond our control. We ask that buyers please notify us if their product is unreasonably late, and we will endeavor to track its whereabouts and delivery time and get back to you as soon as possible.

ALERT!

2020-2021: Due to Covid-19, global shipping is delayed, often seriously. Basically, fewer planes are flying now!  Normal shipping times, suppliers' deadlines, freight and even factories and producers are on changed timelines, reduced staff or have closed.  We then source products from new suppliers, which sometimes can be a challenge to get the quality and commitment we want.

We ask for your patience, and would like to add that we have not yet had an order undelivered.  This means that your order will always arrive... just not quite as fast as we would all like.  

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